Shipping policy

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Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order. You will receive a confirmation email once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times vary based on location, shipping method, and product size or weight. Please note that delivery times are estimates and are not guaranteed.

Freight & Oversized Items

Some landscaping supplies may require freight shipping due to size or weight. Freight shipping rates and delivery timelines will be provided at checkout or communicated after purchase if additional coordination is required.

Local Delivery & Pickup (If Applicable)

We may offer local delivery or pickup options for select products and locations. Availability and fees will be shown at checkout when applicable.

Shipping Destinations

We currently ship to addresses within [your country/region]. We do not ship to PO Boxes or APO/FPO addresses.

Delays

Shipping delays may occur due to weather, carrier issues, or high demand. We are not responsible for delays once the order has been handed over to the shipping carrier.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your delivery.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with photos and order details so we can assist you.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Contact Us

If you have any questions about our shipping policy, please contact us at sales@sevenbm.com